Building cleaner, safer, and more manageable endpoint environments through automation, documentation, and practical security work. Turning messy infrastructure into something you can actually understand and defend.
I'm an IT professional with a focus on endpoint management, vulnerability remediation, and operational systems support. My day-to-day work lives in Windows endpoint environments — deploying software, chasing down CVEs, troubleshooting policy behavior, and keep detailed deocumentation.
I got into this field because I genuinely like understanding how systems work under the hood. Not just the surface-level "it works" — but why it works, what breaks it, and how to make it less likely to break again. That curiosity drives a lot of what I do.
One of the things I care most about is bringing structure to disorganized environments. Whether that's cleaning up 100+ legacy GPOs, building an IP audit across thousands of devices, or writing documentation that actually explains something — I find real satisfaction in turning chaos into something manageable.
I hold a Bachelor's degree in Information Sciences & Technology from Penn State, and I'm actively working toward Microsoft certifications to formalize and advance the skills I've been building in the field.
Endpoint security operations, vulnerability management, Microsoft ecosystem administration (AD, GPO, Intune direction), and building cleaner internal processes. Studying toward MD-102 Endpoint Administrator.
Healthcare IT — multi-site Windows environment, mixed hardware fleet, enterprise tooling stack including PDQ, Arctic Wolf, Meraki, WSUS, and Microsoft 365.
Document first. Test before deploying. Build processes that others can follow. Communicate clearly about what changed and why.
Led remediation efforts across a large healthcare endpoint environment — improving scanning coverage, organizing risk data, identifying remediation paths, and reducing environmental risk through targeted patching and software cleanup.
Worked through a complex agent upgrade involving legacy Group Policy software deployment behavior, MSI upgrade issues, event log analysis, and controlled redeployment testing across a production endpoint environment.
Analyzed a legacy Group Policy environment with 100+ GPOs and helped plan a cleaner OU/GPO structure for better policy control, inheritance management, and long-term maintainability.
Improved Windows update execution and visibility using PDQ Deploy, PSWindowsUpdate, WSUS, and Delivery Optimization — and documented the full process clearly so the team actually understood what was happening and when.
Created and maintained comprehensive technical documentation covering network devices, IP assignments, VLANs, physical hardware, rack layouts, and site buildouts — filling visibility gaps that had real operational impact.
Built a Java-based internal tool to parse Arctic Wolf vulnerability CSV exports, organize and sort risk data, attach local notes, track remediation status, and export updated data — making raw vulnerability exports actually usable.
Supporting endpoint management across a healthcare organization with 1,400–1,500 Windows endpoints across multiple sites. The work involves everything from day-to-day device support to longer-term infrastructure, security, and documentation projects.
I take ownership of technical problems and follow them through to resolution — not just the ticket, but the process gap behind it. A lot of my most meaningful contributions have come from identifying something that was unclear, undocumented, or broken, and building something better in its place.
Studied information systems, technology integration, and the technical and organizational foundations of IT. Built foundations in Java, SQL, systems thinking, and technical communication that carry directly into current work.
IT professional with hands-on experience in endpoint management, vulnerability remediation, and infrastructure support within a healthcare Windows environment. Focused on building clean, documented, and repeatable processes around the tools and systems that organizations depend on. Strong working knowledge of Active Directory, Group Policy, PDQ, WSUS, Arctic Wolf, and Microsoft 365 — with a growing focus on endpoint security and Microsoft certification paths.
Endpoint Management Technician — Healthcare IT Environment, Pennsylvania
Managed and supported 1,400–1,500 Windows endpoints across a multi-site healthcare organization. Key contributions included vulnerability management and risk reduction using Arctic Wolf, Group Policy cleanup and Active Directory structure planning, patch management workflow improvement with PDQ and WSUS, and comprehensive infrastructure documentation covering VLANs, IP assignments, physical hardware, and site layouts.
Bachelor of Science, Information Sciences & Technology
Pennsylvania State University
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Download Resume (PDF)Whether you're looking to talk IT, endpoint management, cybersecurity, or just want to connect with someone who takes this stuff seriously — feel free to reach out. I'm open to new opportunities, conversations, and collaboration.
I enjoy pulling on technical threads until I actually understand how something works — not just that it works. That's as true in my free time as it is at work.
When I'm not deep in GPO analysis or vulnerability data, I'm thinking about cybersecurity trends, exploring automation ideas, or building small side projects. I have entrepreneurial interests too — trading cards, web projects, and whatever else looks like an interesting problem to solve.
I'm a Pennsylvania guy who takes his work seriously, communicates clearly, and actually cares whether the environment he leaves behind is better than the one he found.